Frequently asked questions
There are no health or age restrictions. Pregnant women, seniors, wheelchair users and children are welcome (just if your mobility is limited, please write us a note in booking form to adjust the room a little). Children below the age of 14 should be accompanied by an adult; the participation of younger children should be considered as some of the puzzles will be too difficult for them. Puzzles are based not only on intelligence and logic but also observation, cooperation and common sense. Everybody can take part.
The game is not frightening, but we promise you pleasant tension, the joy of solving mysteries and team cooperation. You will engage your brain, bring your (crazy or seemingly illogical) ideas to reality and experience the great feeling of solving a puzzle. For example, you will discover a code for opening a lock, a strange object will show you the way to go, or your friend will shine a flashlight while you poke around in a chest that you’ve just opened. If you find it too difficult, we will help you. As a bonus, you will learn interesting facts about the recent history of Bratislava.
The number of players which can play at the same time depends on the game that you choose to play. The optimal number of players in one room is 2-5 persons. If you are more than five (or just very competitive) you can play a duel for the game The treasure of Janošík. Each team will play the game separately in different room at the same time. Hence the capacity is 10 people in one time.
Every group size for the game has its advantages. In theory, the more players the easier the game gets. Two people are ideal for couples looking for an original date idea, or for escape room geeks. Three or four people are great if you’re looking for a challenge, and five people are optimal for teambuilding or those who want to save some money.
If you want to play in bigger group than 5 in one room, it is possible but we will ask you to pay a little bit more for the additional player.
Whatever your group size, we can – but do not have to! – help you – it’s up to you. If you can’t make it in 70 minutes we’ll maybe release you anyway.
Just enthusiasm and good mood. You don’t need anything special. There is little risk of damaging your clothes or injury. Dress comfortably. If you wear glasses or contact lenses, don’t forget them at home.
Don’t worry, as long as at least one of you can communicate in English or German. The puzzles are either independent of language, or contain a short description in multiple languages.
The game is suitable for everyone who is able to walk 3 kilometers and few stairs at a slow pace with lot of breaks. Children under the age of 14 need to be accompanied by an adult. With his assistance, the tasks are interesting even for the smaller ones.
It is great choise for teambuilding (especially mass version for up to 100 people) or taking your family for a small sunday trip. Also great for tourist as interactive city tour.
Nearly any number is good. One team can contain 2-5 players. You you are more you can split into more teams. We can also prepare mass version of the game for up to 100 players.
Comfortable shoes, clothing according to the time of the year and glasses or contact lenses in case you need them. In case of risk of drizzles, we recommend umbrellas or waterproof jackets.
Yes, except for extreme conditions such as storms, torrential rain or black ice. In case of danger, the game can be temporarily paused or ended.
You will be provided with a map and a mobile phone with our contact number. If you are not familiar with orientation on maps, we will give you a short training. The game is played only in the centre of Bratislava, it should not be problematic to come back or ask the passerbies for the route.
City Game is available also in english and german. If any player does not speak this languages you will need to translate the quests for him.
For anybody who like to discuss with others, want to to experience one evening as a different person or enjoy detective stories. And also for anybody who like to enjoy delicious food in a companion of others. All players should be more than 15 years and should understand language of the game.
Mystery Dinner is also very popular as a teambuilding, birthsday celebration or stag/hen party.
Mystery dinner is prepared for 7-12 players. If you are more than 14 people, we can prepare 2 or 3 games at once (you will be at different tables in one restaurant) so up to 36 players can play at a time.
Neither food nor drinks are included inthe price of the game. As the game takes place at restaurant Štefánka by Pulitzer you can order a special menu a la Baťa that will be served in the game pauses. Other option is to not order anything or to order à la carte with 10% discount.
No. Menu à la Baťa is available also in vegetarian version. Also you can choose something à la Carte. If one or two of you have any special requirement for Menu à la Baťa, it is enough to tell about it to waitor before the game. If more of you have special requirements, it will be better to order à la Carte.
The game is also available in english. Communication is really important for the game so each player needs to have communicative knowledge of game language.
For Escape Rooms and City Games we recommend you arrive 5 minutes in advance of your arranged time. There is seating for those who arrive early.
For Mystery Dinner please come precisely on time, because before the game we are preparing the game table do if the restaurant is full, we can not guarantee a place for you to wait.
Please do not be late as this will give you less time to finish the game.
You can find our contact information in the Contact section. We will gladly discuss your requirements (bigger groups, company teambuilding, catering, etc.).
Bookings can be changed but please contact us, preferably by phone on +421 2 210 255 36, at least 24 hours before the arranged time. If you cancel your booking less than 12 hours before the game should start, we will charge you a cancellation fee of 50% of game price. The same is valid for changing the number of players for Mystery Dinner.